I’ve been using Spy Sweeper for years and it’s been reliable. But last week it prompted me to upgrade. When I did, it lost my subscription information and is displaying a key code that expired in 2006. Spy Sweeper keeps telling me to renew. And there seems to be no way to update the license key. The upgrade link in the software just takes me to a page to buy the software online. I emailed their support and just got an automated list of irrelevant answers to questions about Conficker and other crap.
I’m gettin’ irritated, people.
Update 4/21/09: Webroot contacted me and resolved the issue. There’s an undocumented command involving cntrl+alt+shift+S you have to use to get to the screen to enter a license key.
